If you are looking for support for your products or are having an issue with one of our products, please follow these guidelines for solving your problem.

Ensure you have the latest drivers or software versions for your product: Drivers Flowcode latest versions

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Check the FAQs and Learning Centre for answers: FAQ Learning Centre

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Search the forums: Forums In the top right hand corner of the forums there is a “Search” button, you can type in phrases to try and see if another user has had a similar issue.

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Register and post on the forums: Registering on the forums This is a link to an FAQ on how to register to the forums.

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Contact us directly via the web contact form: Contact page If you have checked the above things and can not find a solution to your problem, then please post your problem onto our user forums. Details of how to register for the forums are available in step 4 shown above. Alternatively you can contact us via the contact page but you will most likely be asked to re-post your question on to the forums.